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TERMS/POLICIES AND CONDITIONS
HOTEL POLICIES
Special Add Value:
Early Check In: 11:00 am
Late Check Out: 2:00 pm
(Subject to Availability)
Early Check In: 11:00 am
Late Check Out: 2:00 pm
(Subject to Availability)
IMPORTANT
Pets are not allowed.
Pets are not allowed.
Children 0 to 5 years free. 6 to 11 years $22+vat.
Additional pax: $22+vat.
All our rooms are NON smoking.
All our rates are in US dollars.
Parking available at not additional cost.
Check in: 3:00 pm / Check out: 12:00 noon
All our rates are in US dollars.
Parking available at not additional cost.
Check in: 3:00 pm / Check out: 12:00 noon
Cancellation policy:
2023:
High:
CANCELLATION: 7 days 100% penalty with policy / 0% outside of policy.
From January 4th to April 1st, from April 17th to 30th, to July 1st to August 31st , to December 1st to December 23th.
Green:
CANCELLATION: 3 days 100% penalty with policy / 0% outside of policy.
From May 1st to June 30th, from September 1st to November 30th.Peak:
CANCELLATION: Non refundable.
From Holly Week and from December 25 to January 3rd , 2024.2024:
High:
CANCELLATION: 21 days 100% penalty with policy / 0% outside of policy.
From January 3th to March 23th, from April 1st to 30th, to July 1st to August 31st , to December 1st to December 19th.
Green:
CANCELLATION: 7 days 100% penalty with policy / 0% outside of policy.
From May 1st to June 30th, from September 1st to November 30th.
Peak:
CANCELLATION: Non refundable.
From Holly Week and December 20th to January 3rd , 2025.
CANCELLATION: 21 days 100% penalty with policy / 0% outside of policy.
From January 3th to March 23th, from April 1st to 30th, to July 1st to August 31st , to December 1st to December 19th.
Green:
CANCELLATION: 7 days 100% penalty with policy / 0% outside of policy.
From May 1st to June 30th, from September 1st to November 30th.
Peak:
CANCELLATION: Non refundable.
From Holly Week and December 20th to January 3rd , 2025.
All reservations must be pre-paid as indicated by our Reservations department, using any of the following ways: Charge authorization, credit card, for which you must attach a copy of the card and the identification of the additional guest cardholder.
Any reservation cancellation request must be requested in writing to corporate.sales@corporacioncsb.com and socialmedia@selvatura.com
CANCELLATION POLICIES
You can cancel without charge until the cancellation period
- Cancellations or changes made later 04-Dec-2024 or no shows are subject to a hotel fee equal to 100 %.